Here you'll find answers to the most common questions about our products, ordering process, shipping, returns, and more. If you have any other questions, feel free to contact our customer support team.

Questions and Answers

Where are Olive & Argan products made?

Our products are made in Morocco, specifically in the Agadir region, which is renowned for its high-quality argan oil. This ensures the authenticity and purity of our ingredients.

What ingredients are used in Olive & Argan products?

We use high-quality natural ingredients such as argan oil, prickly pear oil, niacinamide, glycerin, and papaya extract. Each ingredient is carefully selected for its beneficial properties to ensure effective and safe skincare. Please check our Key Ingredients page for more details.

Are your products suitable for sensitive skin?

Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. We use natural ingredients that are less likely to cause irritation.

Do you offer international shipping?

Yes, we offer international shipping to many countries.

How do I track my order?

After placing your order, you will receive a confirmation email with a tracking number. Use this number to track your order on our website or the carrier’s website.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you’re not satisfied with your purchase, please contact our customer service team to initiate a return.

How can I contact customer support?

You can contact our customer support team via email at info@oliveandargan.com or through the live chat. Our team is available to assist you with any questions or concerns.

What payment methods do you accept?

We accept all major payment methods, including Visa, MasterCard, American Express, and PayPal. Our payments are processed securely through Shopify Payments.

Where can I buy Olive & Argan products?

You can purchase our products online through our website and at select spas and distributors. While we do not have a physical store at the moment, we are planning to open one soon.

Can I buy your products in bulk?

Yes, we offer bulk purchasing options for businesses such as spas, hotels, and corporations. Please visit our partnership page for more information.

Can I become a stockist or distributor of Olive & Argan products?

Yes, we welcome partnerships with spas, hotels, and other businesses. Please visit our Partnership page for more information on how to become a stockist or distributor.